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Implementation Project Manager - Phoenix, AZ

Telesoft, a software development company specializing in telecom and IT asset spend control, has an immediate opening for a Software Implementation Analyst. Being an industry leader, providing telecom spend management solutions for over 25 years in a $1 billion dollar TEM market, we employ highly qualified and energetic individuals who inspire, encourage and challenge each other every day.

The Software Implementation Analyst will lead the delivery of Telesoft’s software implementation professional services to our customers. This position blends a unique skill set of being a manager and a technical contributor who will have the overall responsibility of driving all facets of the project.

Primary Responsibilities

  • Player / coach responsible for managing client from contract signing to handoff to customer support upon project completion
  • Own client relationship including kickoff and walk through of information gathering phase to successful testing and sign-off
  • Manage and escalate internally and externally if projects risk missing key milestones
  • Viewed as the single point of contact and key stakeholder during the implementation period
  • Responsible for maintaining and distributing a weekly project plan to all parties involved with the project

 

Required Experience

  • Bachelor’s degree in Business, Computer Science, MIS, or equivalent experience and training required.
  • 2-4 years of Project Management experience (PMI designation a plus)
  • Prior telecommunications billing/circuit/inventory experience desired
  • Understanding of customer’s system integration requirements (Prior System integration a plus)
  • Working knowledge of product management tools including Microsoft suite of tools (PowerPoint, Excel, Word, Visio and Project)  
  • Knowledge of software product development processes and project life cycle
  • Accounting and Accounting systems experience preferred

 

Primary Responsibilities

  • Strong verbal and written communication abilities necessary to present complex technical concepts in a clear and compelling manner to various levels of a technical and business audience.
  • Effective risk management and escalation skills
  • Ability to multi-task
  • Ability to handle groups of people (including C level) in presentation and classroom training situations
  • Excellent problem solving skills required.
  • Excellent project management and organizational skills needed.
  • Ability to prioritize and estimate time needed to accomplish tasks.
  • Travel required approximately 5-20%

 

If you thrive in an environment of growth and change and enjoy working with colleagues who like to work hard and are driven to deliver quality solutions to clients, find challenge is managing multiple clients and tasks and wish to contribute for years to come, this is the career for you!

Telesoft offers a competitive benefits and compensation package including 401(k) and tuition reimbursement. Visit our web site at www.telesoft.com . If this sounds like the career for you, please send your resume to tmrucker@cox.net.

At this time, local candidates will be given preference.

EOE