We find that most organizations are not able to drive savings or effective decisions to optimize their telecom costs because they do not have an accurate inventory. TEM programs start with building an inventory consisting of inventory elements, which include any item that appears on a bill or Customer Service Record (CSR) for a line, circuit, mobile line, or service provided by a telecom service provider. Organizations come up short because they have decentralized purchasing of telecom services, lack of integration for the applications used to manage telecom invoices and control telecom assets and work orders, and incompatible or out of date information for the data that they do have.
Automation is critical to accelerating the process and bringing teams and systems together for successful implementation of TEM programs. Last fall, Telesoft released Data Validator, a web-based portal that provides a centralized tool to manage data collection and loading of information. Telesoft’s Data Validator accelerates data collection and accuracy across the different areas that TEM touches – IT, Finance, Procurement, HR – to simplify data collection like vendor billing, contracts, call plan information, contact information, order workflow, cost center structure, general ledger account codes, site locations, and more.
The results for our customers have been significant:
- Acceleration of TEM Implementation Time by 25%
- Simplified Data Collection
- Improved Data Consistency and Accuracy
- Improved Project Visibility
- Reduced Risk and Increased Implementation Success
- Faster ROI for Telesoft’s TEM clients
Getting Faster Return on Investment
One of the benefits of centralizing telecom inventory data is making it easier to access the information to identify, submit, and track billing claims. Reducing the time to complete telecom audits is more critical today as carriers add language in contracts that restrict the time to submit claims for billing errors. Telecom Asset Management solutions also optimize telecom administration by streamlining work order management, centralizing inventory, and speeding vendor procurement. Your team gets more done, faster using work order templates, electronic vendor procurement, trouble ticketing, and more.
Streamlining operations and understanding your telecommunications assets and the costs of related services frees your team to focus on opportunities to optimize costs. This can include negotiating better contracts and using services that enable you to reduce costs while empowering your employees with new communications tools.
