TEM Edge: The Telesoft Blog

Kevin Donoghue President

With more than twenty-six years of extensive sales and management experience and a proven track record of building successful companies in the enterprise software industry, Kevin is responsible for leading Telesoft’s strategy and operations.

The Right Time for Telecom Expense Management

With the uncertain economy, businesses are facing big challenges. Managers must answer tough questions and determine if they should expand or cut back on the telecom expenses. Telecom Expense Management (TEM) programs make it possible to have the best of both worlds.

Verizon May Follow AT&T’s Lead to Tiered Data Service Plans

Verizon Wireless, the largest U.S. mobile-phone carrier, seems likely to follow AT&T in eliminating unlimited data plans and introducing tiered pricing. Aside from seeking to improve profits, Verizon is working to keep its network running smoothly as more of its [...]

As the FCC Focuses on Cyber Security, Are You Neglecting Mobile Security?

While it may be true that employees will continue to pay for mobile services if their employer stops paying for it, there are risks in switching from corporate liable to employee liable programs where employees own their devices and they are responsible for securing the devices and the data that resides on them.

Use TEM to Eliminate Unused Services and Assets

Effective TEM programs reconcile assets with invoices and help identify services and items with no usage that can be removed from billing.

One in Six People Experience Bill Shock from Mobile Expenses…Are You Next?

According to a recent Federal Communications Commission (FCC) survey, nearly 30 million Americans or one in six mobile users have experienced “bill shock,” from a sudden increase in their monthly bill.

Avoid Missteps with Legacy Applications

The goal from the outset should be to select one application, which will replace the legacy software and disjointed old ways of managing telecom expenses. The software should manage the entire procure-to-pay lifecycle of expenses for fixed and mobile telecom services.

Using Call Accounting to Boost Employee Productivity

In addition to reducing expenses through visibility and accountability, Call Accounting can provide additional benefits by boosting employee productivity.

Preparing for the Repeal of Tax on Cell Phones

On April 16, the House of Representatives took a first step in repealing the 20-year-old rule requiring businesses to keep track of employees’ personal use of company-reimbursed mobile voice services.

Using Call Accounting to Promote Better Accountability

One of the challenges with telecom expenses is that people rarely see how their individual consumption affects the budget. If employees don’t feel that their actions will affect the budget, and there are no consequences to excessive consumption of communications [...]

The CFO’s Role in Telecom Expense Management

Telecom sits among the top four largest expenses for the enterprise. Large budgets for telecom usually contain opportunities for cost control and optimization. Decentralized purchase decisions and limited oversight of these expenses can result in spending 10%-25% more than you [...]