TEM Edge: The Telesoft Blog

Thierry Zerbib CEO and Co-Founder

A twenty-seven year veteran of the Telecom industry and recognized pioneer in the Telecommunications Expense Management market, Thierry is responsible for the vision and technology framework for Telesoft’s integrated management platform.

Roaming Costs Drop in Europe, But Be Prepared for Mobile Bill Shocks

Virtually every company with employees that travel overseas has managers that can tell stories of receiving wireless phone bills of $1,000 or more for employees that travel overseas. On July 1, the cost of roaming on another carrier’s network was cut in the European Union.

Implementing a Chargeback Program for Telecom

Chargebacks for telecom services are a sure way to rein in spending by increasing visibility for expenses. When you implement a chargeback program there are some important considerations.
First, define the information that managers want to see on reports. Will the [...]

AT&T’s New Data Plans…Time to Panic?

Before you panic, note that these new plans, only affect new subscribers after June 7 and people who decide they want to switch to the new contracts.

Using Call Accounting to Save Money

This is our second posting on Call Accounting. Earlier we addressed how Call Accounting helps to boost employee productivity. This posting will focus on the more traditional considerations of how Call Accounting saves money through eliminating misuse of telecom voice services and fraud.

Tips to Manage International Mobile Charges

When people travel overseas, they are shocked to see the high cost of international roaming. Here are some tips that can save you money.

Does Your Telecom Inventory Help you Make Better Decisions and Save Money?

We find that most organizations are not able to drive savings or effective decisions to optimize their telecom costs because they do not have an accurate inventory.

Updating Mobile Policy for Today’s Wireless World

While most organizations now have a written policy for mobility services, many organizations have not reviewed and updated their policy in the past 12 months to address the changing mobility landscape.

TEM Enables You to Become More Flexible in an Unpredictable Economy

Today’s unpredictable economy requires managers to adapt quickly. Business is improving for some, while others are still facing significant budget cuts. Regardless of your situation, the key word for telecommunications budgets is flexibility.

Will the Tax on Personal Use of Wireless Calls Be Repealed?

In 1989, cell phones were considered a luxury item subject to special record keeping requirements to establish their business use as listed property under the US Tax Code. Today, wireless calling rates have dropped, and mobile calls are not considered to be a luxury item.

Selling the Value of Telecom Expense Management

You see the value of TEM, but perhaps your colleagues do not yet. Here’s my abbreviated advice on what to do to get it done.