TEM Edge: The Telesoft Blog

Thierry Zerbib CEO and Co-Founder

A twenty-seven year veteran of the Telecom industry and recognized pioneer in the Telecommunications Expense Management market, Thierry is responsible for the vision and technology framework for Telesoft’s integrated management platform.

More Change Is Coming for Wireless Expenses

Wireless providers in the U.S. do not plan to end their subsidies of devices, but costs of smartphones will indirectly be rising.

Don’t Miss These Three Critical Ingredients for TEM Success

An effective Telecom Expense Management (TEM) program manages the full lifecycle of a telecom expense

58 Malicious Applications Downloaded onto 260,000 Devices

Wireless Expense Management (WEM) reports provide dashboard reporting that highlight spikes and variances in charges.

TEM Training Is As Important As The TEM Solution Itself

Training is needed to educate the users on how to most effectively use the software to maximize their TEM program’s returns

TEM Software or Outsourcing, Which Is Better?

Which is better for your company Telecom Expense Management (TEM): software or outsourcing? Before answering the question, here are some considerations for each approach.
TEM Software is the Best Approach
Managing the program internally with software means there are no third parties [...]

Cost Avoidance as Key As Identifying Telecom Billing Errors

A common mistake is to focus solely on refunds from billing errors. However, the benefits of cost avoidance are also an important part of cost justifying a TEM program.

Courts Side with Employers, Clear Mobile Policies Are More Critical

The lessons from these cases is that employers must have clear policies and practices regarding the use and monitoring of communications originating from employer devices.

Verizon iPhone: Look before You Leap

On Tuesday, January 11th, Verizon Wireless, the country’s largest wireless carrier announced that it would have the iPhone in its stores on February 10.

Frozen Like a Deer in Headlights: How Much Will It Cost?

Telecom Expense Management (TEM) programs can help organizations from being frozen like a deer in headlights by providing information through tracking of contracts and spending to avoid being locked into costly contracts.

Apple Takes Away Jailbreak Detection; Will Your Budget Break?

With no warning, Apple has disabled or removed the Jailbreak Detection Application Programming Interface (API) in its current operating system iOS 4.2.1.