TEM Edge: The Telesoft Blog

Verizon May Follow AT&T’s Lead to Tiered Data Service Plans

Verizon Wireless, the largest U.S. mobile-phone carrier, seems likely to follow AT&T in eliminating unlimited data plans and introducing tiered pricing. Aside from seeking to improve profits, Verizon is working to keep its network running smoothly as more of its [...]

Roaming Costs Drop in Europe, But Be Prepared for Mobile Bill Shocks

Virtually every company with employees that travel overseas has managers that can tell stories of receiving wireless phone bills of $1,000 or more for employees that travel overseas. On July 1, the cost of roaming on another carrier’s network was cut in the European Union.

As the FCC Focuses on Cyber Security, Are You Neglecting Mobile Security?

While it may be true that employees will continue to pay for mobile services if their employer stops paying for it, there are risks in switching from corporate liable to employee liable programs where employees own their devices and they are responsible for securing the devices and the data that resides on them.

Use TEM to Eliminate Unused Services and Assets

Effective TEM programs reconcile assets with invoices and help identify services and items with no usage that can be removed from billing.

AT&T’s New Data Plans…Time to Panic?

Before you panic, note that these new plans, only affect new subscribers after June 7 and people who decide they want to switch to the new contracts.

One in Six People Experience Bill Shock from Mobile Expenses…Are You Next?

According to a recent Federal Communications Commission (FCC) survey, nearly 30 million Americans or one in six mobile users have experienced “bill shock,” from a sudden increase in their monthly bill.

Using Call Accounting to Save Money

This is our second posting on Call Accounting. Earlier we addressed how Call Accounting helps to boost employee productivity. This posting will focus on the more traditional considerations of how Call Accounting saves money through eliminating misuse of telecom voice services and fraud.

Does Your Telecom Inventory Help you Make Better Decisions and Save Money?

We find that most organizations are not able to drive savings or effective decisions to optimize their telecom costs because they do not have an accurate inventory.

TEM Enables You to Become More Flexible in an Unpredictable Economy

Today’s unpredictable economy requires managers to adapt quickly. Business is improving for some, while others are still facing significant budget cuts. Regardless of your situation, the key word for telecommunications budgets is flexibility.

Using Call Accounting to Promote Better Accountability

One of the challenges with telecom expenses is that people rarely see how their individual consumption affects the budget. If employees don’t feel that their actions will affect the budget, and there are no consequences to excessive consumption of communications [...]