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Verizon Wireless, the largest U.S. mobile-phone carrier, seems likely to follow AT&T in eliminating unlimited data plans and introducing tiered pricing. Aside from seeking to improve profits, Verizon is working to keep its network running smoothly as more of its [...]
Virtually every company with employees that travel overseas has managers that can tell stories of receiving wireless phone bills of $1,000 or more for employees that travel overseas. On July 1, the cost of roaming on another carrier’s network was cut in the European Union.
While it may be true that employees will continue to pay for mobile services if their employer stops paying for it, there are risks in switching from corporate liable to employee liable programs where employees own their devices and they are responsible for securing the devices and the data that resides on them.
Effective TEM programs reconcile assets with invoices and help identify services and items with no usage that can be removed from billing.
Before you panic, note that these new plans, only affect new subscribers after June 7 and people who decide they want to switch to the new contracts.
According to a recent Federal Communications Commission (FCC) survey, nearly 30 million Americans or one in six mobile users have experienced “bill shock,” from a sudden increase in their monthly bill.
This is our second posting on Call Accounting. Earlier we addressed how Call Accounting helps to boost employee productivity. This posting will focus on the more traditional considerations of how Call Accounting saves money through eliminating misuse of telecom voice services and fraud.
We find that most organizations are not able to drive savings or effective decisions to optimize their telecom costs because they do not have an accurate inventory.
Today’s unpredictable economy requires managers to adapt quickly. Business is improving for some, while others are still facing significant budget cuts. Regardless of your situation, the key word for telecommunications budgets is flexibility.
One of the challenges with telecom expenses is that people rarely see how their individual consumption affects the budget. If employees don’t feel that their actions will affect the budget, and there are no consequences to excessive consumption of communications [...]
