TEM Edge: The Telesoft Blog

Ignore TEM, Then Ignore Your Bottom Line

Many organizations continue to turn a blind eye to the unnecessary wasteful spending that occurs due to poor or inefficient process in telecom.

Could Telecom Expense Management Practices Balance the Federal Budget?

As the budget talks in Washington DC drag on, it seems appropriate to ask how different things would be if the federal government used a Telecom Expense Management (TEM) program.

$2.1 Billion a Year in Unauthorized Telecom Expenses

Committee believes that Congress needs to pass legislation to protect customers from unauthorized third-party charges on their phone bills.

Data Pooling and Shared Plans Critical to Control Wireless Expenses

France Telecom’s Orange unit currently allows iPad owners in Austria to share one allotment of data with a smartphone.

$11.7M Penalty Shows Telecom Cramming Cost Enterprises Millions

Recently, the FCC proposed a total of $11.7 million in penalties against four companies that appear to have unlawfully billed tens of thousands for unauthorized charges.

Telecom Asset and Inventory Management Drive Savings

Recently, Telesoft identified more than 600 devices for a Fortune 500 manufacturing organization using Mobility Polling, or the process of sending a number of text messages to validate inventory.

From Data Chaos to Actionable Intelligence: Five Benefits of TEM Reporting

The age old adage of “you can’t manage what you can’t measure” most certainly applies in Telecom Expense Management.

Is Your TEM Program Missing the Opportunity of a Lifetime?

The new use of mobile technology provides a unique opportunity for organizations to change how they interact with customers.

Seven Tips for Electronic Security and Privacy on Employees’ Smartphones

Until employees understand the risks or there is better protection, organizations must take data security more seriously.

Solving the Mystery of Rising Telecom Expenses

Many firms are surprised to see their telecom expenses are rising, despite declining rates for telecom services. How is this possible?