TEM Edge: The Telesoft Blog

The Right Time for Telecom Expense Management

With the uncertain economy, businesses are facing big challenges. Managers must answer tough questions and determine if they should expand or cut back on the telecom expenses. Telecom Expense Management (TEM) programs make it possible to have the best of both worlds.

Implementing a Chargeback Program for Telecom

Chargebacks for telecom services are a sure way to rein in spending by increasing visibility for expenses. When you implement a chargeback program there are some important considerations.
First, define the information that managers want to see on reports. Will the [...]

As the FCC Focuses on Cyber Security, Are You Neglecting Mobile Security?

While it may be true that employees will continue to pay for mobile services if their employer stops paying for it, there are risks in switching from corporate liable to employee liable programs where employees own their devices and they are responsible for securing the devices and the data that resides on them.

Use TEM to Eliminate Unused Services and Assets

Effective TEM programs reconcile assets with invoices and help identify services and items with no usage that can be removed from billing.

One in Six People Experience Bill Shock from Mobile Expenses…Are You Next?

According to a recent Federal Communications Commission (FCC) survey, nearly 30 million Americans or one in six mobile users have experienced “bill shock,” from a sudden increase in their monthly bill.

Avoid Missteps with Legacy Applications

The goal from the outset should be to select one application, which will replace the legacy software and disjointed old ways of managing telecom expenses. The software should manage the entire procure-to-pay lifecycle of expenses for fixed and mobile telecom services.

Using Call Accounting to Boost Employee Productivity

In addition to reducing expenses through visibility and accountability, Call Accounting can provide additional benefits by boosting employee productivity.

Tips to Manage International Mobile Charges

When people travel overseas, they are shocked to see the high cost of international roaming. Here are some tips that can save you money.

The CFO’s Role in Telecom Expense Management

Telecom sits among the top four largest expenses for the enterprise. Large budgets for telecom usually contain opportunities for cost control and optimization. Decentralized purchase decisions and limited oversight of these expenses can result in spending 10%-25% more than you [...]

Why Telecom Expenses Are the Most Complicated to Manage

I regularly hear questions on why it’s so hard to manage Telecom expenses. And of course, I respond by telling them I have the perfect solution to their problem. And I do. But I’ll spare you the Telesoft pitch and [...]