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In addition to reducing expenses through visibility and accountability, Call Accounting can provide additional benefits by boosting employee productivity.
When people travel overseas, they are shocked to see the high cost of international roaming. Here are some tips that can save you money.
On April 16, the House of Representatives took a first step in repealing the 20-year-old rule requiring businesses to keep track of employees’ personal use of company-reimbursed mobile voice services.
We find that most organizations are not able to drive savings or effective decisions to optimize their telecom costs because they do not have an accurate inventory.
While most organizations now have a written policy for mobility services, many organizations have not reviewed and updated their policy in the past 12 months to address the changing mobility landscape.
Today’s unpredictable economy requires managers to adapt quickly. Business is improving for some, while others are still facing significant budget cuts. Regardless of your situation, the key word for telecommunications budgets is flexibility.
One of the challenges with telecom expenses is that people rarely see how their individual consumption affects the budget. If employees don’t feel that their actions will affect the budget, and there are no consequences to excessive consumption of communications [...]
Telecom sits among the top four largest expenses for the enterprise. Large budgets for telecom usually contain opportunities for cost control and optimization. Decentralized purchase decisions and limited oversight of these expenses can result in spending 10%-25% more than you [...]
The reality is that telecom bills will remain complex so errors will continue to occur. By some estimates, up to 80% of telecom bills have errors resulting in enterprises being overcharged by millions of dollars each year. Industry wide, telecom [...]
In 1989, cell phones were considered a luxury item subject to special record keeping requirements to establish their business use as listed property under the US Tax Code. Today, wireless calling rates have dropped, and mobile calls are not considered to be a luxury item.