DON'T. . .
Treat cell phone bills as an expensed travel/entertainment item.
Take a one-size-fits-all approach to cell phone rate plans.
Buy nationwide plans for mobile workers who never leave a specific state or region.
Don't buy regional plans for coast-to-coast road warriors.
Buy too many or too few minutes. The cellular industry calls that "breakage" and derives about 50% of its revenues from those customer's mistakes.
DO. . .
Manage enterprise cell phone usage centrally.
Buy cell phone service to fit mobile worker's geographical range, usage and long-distance needs.
Consider using a wireless management solution to optimize your cell phone costs.
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