View Detailed Usage Analysis
According to analysts, less than 10% of cell phone usage is visible to the enterprise. Control costs by gaining insight into detailed usage information, and provide 100% visibility into each location. Data is available to end users, cost center managers and executive management the moment it's received from the vendor.
Measure Trending and Historical Usage
Track user, department, location and regional usage trends. Historical trending identifies usage patterns that provide you a birds eye view of where you have been and what direction you are heading - ultimately enhancing vendor planning. View 30, 60, or 90-day trends or look back even further with the information that displays a full 12 or 24-month usage history. Adhering to best practices keeps wireless voice costs in line and reaps significant savings.
Ensure Usage Policies are in Line with Company Policy
The rapid evolution of cellular services has left most corporations facing deficient cellular usage policies. Policy revision processes create enterprise consensus on difficult decisions, eliminating risk and potential legal liability. Camera phones, data usage, web browsing and other security issues are easily tracked, managed and controlled.
Identify Peak Usage and Other Anomalies
Identify unusual activity and spikes in usage. Alerts prevent ongoing problems before they occur. A lost phone, a cloned number, misuse and unusual roaming are a few usage patterns that are identified by the system.
Track Personal Calls
Corporate enterprises and government entities alike are asked to separate and track the cost of personal calls more and more each year. Separating business use from personal use is easy to manage with personal call tracking.
Determine Zero Usage
Lost, stolen or missing - when a phone is left active without being used unnecessary monthly expenses add up quickly. A $50.00 phone can cost the organization $600.00 a year of unnecessary expenses - recognizing zero usage quickly eliminates unnecessary spending and waste.
Lookup and Search on Key Information
How many minutes did a cost center use after 7:00 p.m.? How much are we spending in this region? What is our average cost per minute? How many phones use less than X amount of minutes? Instant search capabilities empower users and management to view critical decision making data instantly.
"Search by" fields include:
- Wireless Number
- Name
- Plan Charge
- Plan Minutes
- Actual Minutes
- Percentage Variance
- Cost Per Minute
- Call Type
- Vendor
- Zero Usage
- Location
Allocate Expenses across the Organization
Distribute detailed expenses to each user and cost center with expense allocation. Allocate base and usage charges, data charges, and other types of vendor billing details. A single charge can be allocated to multiple cost centers and multiple general ledger numbers each billing period.
Track a Users Wireless Plan History
Over time a user may switch plans numerous times. The system tracks each plan along with the associated plan cost and description while providing a detailed history of each user?s comprehensive profile.
Lookup and Search on Key Usage Information
How many minutes did a cost center use after 7:00 pm? How much are we spending in this region? What is our average cost per minute? How many phones use less than X amount of minutes? Instant search abilities empower users and management to view critical decision making data instantly. Search by fields such as: Wireless number, name, plan, zero usage, call type, location, cost per minute, actual minutes, and more.
