Create Wireless Device Electronic Orders
Automate and standardize every day wireless orders to simplify and create consistent service delivery across the Enterprise. A new employee in need of a cell phone results in a chain of tasks to get the job done. The Telesoft Corp. Work Order system gives you the ability to create a new order and drive multiple tasks including direct vendor ordering through a single interface, and all other tasks until the job is completed.
Shopping Cart Order Environment
Users are empowered to view an image of the available devices, appropriate plans including data and voice, and other authorized wireless options, all in one easy to order interface.
Filtered Voice and Data Plan Availability by Vendor and Device Type
Wireless plans can include specific voice plan options associated with each device as well as associated data plans for each device, eliminating compatibility issues, placing everything a user needs in one easy to use interface.
Receive Confirmation and Fulfillment Notifications
Gain insight when a wireless order is confirmed as received as well as when an order is completed with email alerts that provide information to each order every step of the way.
Track Order Status Progress
Monitor work order status from start to completion by defining meaningful points of progress for each critical step of the work being done and designating priority levels based on the type of product ordered.
Increase Efficiency with Pre-Built Wireless Template Work Orders
Save time with pre-built work orders that contain all of the tasks necessary to complete an order. A new install order can list all of the tasks necessary for the job speeding up and simplifying the requisition process.
View and Pull from Existing Wireless Inventory
Quickly display your available inventory when entering a new order. Wireless devices are easily selected from available inventory allowing the ability to view and report on available inventory in real time.
Receive Alarm Order Status Alerts
Provisioning provides critical order date and jeopardy status alerts.
Create Individual and Group Orders
New Orders and Status requests can be generated for single orders or groups of orders.
Utilize Custom Order Fields
Request order status using internal nomenclature including Purchase Order Number and other related fields.
Schedule Status Reports
Proactively send status updates based upon predetermined schedules with complete work order details.