Pre-Audit Checklist
Prior to the kickoff meeting a Telesoft Corp. representative requests Letters of Authorization and an account list to initiate Telesoft Corp.'s data gathering with the carriers.

Audit Kickoff and Project Timeline
The next step of the project involves the kick off meeting and timeline projection. The length of the audit is determined by the size and scope of the project. During the kickoff meeting project team introductions are made and a weekly time is scheduled to review the status of new and existing claims.

Claim Development
Throughout the audit process as erroneous charges are detected, they are compiled and logged into a database.

A letter to the carrier is created explaining the claim. The assembled claim may contain tariff excerpts, taxation codes and other applicable case documentation.

Each week your project team will send a list of submitted claims and their status.

Vendor Follow Up and Negotiations
After claims are submitted to the carrier, Telesoft Corp. follows up with the vendor to confirm the receipt of each claim. During communications with the carrier, Telesoft Corp. also negotiates with the vendor to ensure the maximum refund is received.

As responses are received from the carrier, each is logged into the audit database and reviewed at the weekly audit meeting with your project team.

Obtaining Refunds
Once the carrier agrees to the dollar amount of the refund, Telesoft Corp. schedules regular calls to the carrier expediting refund generation. New CSR's and Invoices are also ordered to confirm corrections to billing. A standard claim can be refunded from the carrier in 30-60 days. Times vary depending on the type and dollar size of the claim. And finally, the refund check is received from the carrier and delivered to you.

Final Audit Reports
When the audit is complete you'll receive a report containing a complete inventory by location, all of the claims submitted along with their estimated value, actual refunds received and the monthly cost reduction.