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You can't manage your telecom expenses without visibility into inventory, usage, and charges. AOTMP recently concluded that about 20 percent of organizations don't have a TEM Reporting Process in place. This is a surprising number given the opportunity for telecom expense savings simply through visibility alone. Further, it is important to not only provide general TEM reporting, but reporting that is specific to business units across the organization. C-Level executives, financial analysts, and telecom professionals all need reporting that is specific to them. In this month's Telesoft Edge, I've included some reporting tips in order to better manage telecom expenses and reduce costs.

Featured Article

5 Steps To Successful TEM Reporting

Producing Telecom Expense Management (TEM) results and sharing them across the organization is a critical aspect of any TEM program. Being able to provide valuable metrics gives decision makers the ability to hone in on key data points and make the necessary adjustments to move the telecom environment toward a more efficient and effective state.

Let's look at the 5 steps to successful TEM reporting in order to create greater visibility across the organization and cut telecom costs.

Tip #1: Automate the Reporting Process

AOTMP research has concluded that the main challenges enterprises face when reporting TEM are:

» Ensuring acurate information is provided

» Getting users to take action on that information

» Being able to efficiently generate data

The main cause of these problems originates with the inability to produce automated reporting making the process extremely difficult. Excel sheets tend to be the most popular means of generating information in a way that is valuable to the audience and is often a tedious and error prone process.

Get the next 4 tips by viewing the webinar "How To Turn Telecom Expense Data Into Immediate Cost Savings."

Product Spotlight: Telesoft Call Accounting

Comprehensive Usage Management and Cost Allocation

The Telesoft Call Accounting Solution reduces telecom costs by providing usage management, cost allocation, toll fraud alerts, and E911 reporting.

By utilizing Telesoft’s reporting features within the Call Accounting Solution to gain visibility into pain points, a Fortune 50 technology company was able to reduce expenses due to excessive conference bridge use by almost $6M per year. Get the full case study here >>

Learn more about Telesoft Call Accounting.

The Latest News

» Telesoft Acclerates TEM ROI with Data Validator

» Telesoft Underwrites TEM Reporting Research

» Telesoft Achieves SAS 70 Type II Certification

 

Volume 1, Issue 3
September 17, 2009

In This Issue

5 Steps To Successful TEM Reporting

Comprehensive Usage Management and Cost Allocation

The Latest News

 
Featured Downloads
AOTMP Report Download "Best Practices for Effective Telecom Expense Management Reporting": What do you need to know about providing TEM reports that are valuable to your audience and how to take action on the data that you provide.

3 Ways To Reduce Wireless Expenses and Optimize Mobility Management: Wireless expenses are the fastest growing telecom expense. Get three tips to reduce wireless expenses and optimize mobility management.

 
Upcoming Events
Telesoft Connections
October 27-29, 2009
Glendale, AZ

Get a one of a kind educational experience that includes customer case studies, market trends, product training, tools, tips, and tricks -- guaranteed to help you reduce telecom expenses and improve management and visibility.

Register now to save 10% on the conference and training.

 

 
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