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As telecom expense management (TEM) continues to provide significant savings to the enterprise, organizations are considering business process outsourcing (BPO) to maximize telecom savings and improve efficiencies. For this month's Telesoft Edge, I've included some information on the value of business process outsourcing.

Featured Article

5 Steps to TEM Outsourcing Success

The benefits of TEM business process outsourcing go well beyond cost savings. Organizations can improve efficiencies, enable the redeployment of highly-trained staff onto core business activities, and gain a competitive advantage. When trying to determine if outsourcing is right for your organization, consider these 5 steps to outsourcing success:

1. Assess It - What are your organization's strengths and weaknesses and how can you use TEM business process outsourcing to help?

2. Rethink It - Why do manage telecom expenses the way we do and can we do it better?

3. Tweak It - Change some things you can control and measure what effect it has on the business.

4. Implement It - Perform a phased rollout of your changes as to not provide a "shock" to your current people and processes.

5. Evaluate It - Review the impact and make necessary changes in order to achieve continuous improvement

Learn more about your options for TEM business process outsourcing and strategies for selecting an outsourcing partner. Download the full whitepaper "Maximize Telecom Savings with TEM Business Process Outsourcing."

Latest Blog Posts

The Business Case for Mobilty Management

You are very wise in your desire to get a grip on mobility spending. Gartner predicts that 80% of enterprises will overspend on wireless services through 2014. The sooner you get mobility spending under control, the more you save and the greater your advantage. More>>

Product Spotlight

Know your Telecom Inventory and Automatically Validate It.

Telecom inventory needs to be stored in one place, so that you have true process efficiency, expense validation, and reporting consistency. An accurate inventory provides the starting point for validating charges such as closed locations or facilities that have reduced services due to downsizing. This may seem like a daunting exercise at the beginning, but with a strong telecom expense management solution in place, you won't have to do it manually.

Learn more about Telesoft Invoice Management.

The Latest News

 

Volume 2, Issue 1
February 11, 2009

In This Issue

5 Steps To Outsourcing Success

The Business Case for Mobility Management

Know Your Telecom Inventory and Automatically Validate It

The Latest News

TEM Resources
Learn More About TEM: The sooner you get started, the sooner you save money. Visit the TEM Resource Center >>

Avoid the Top 5 Telecom Expense Management (TEM) Pitfalls: Discover the five most common TEM pitfalls - and the best ways to avoid them. Download the Whitepaper Now >>

Free Cost Savings Analysis: Pinpoint opportunities to lower your current telecom expenses. Get Your Free Telecom Cost Savings Analysis >>

Upcoming Events

AOTMP TEM2010
February 15-17, 2010
Orlando, FL

TEM National Summit
June 21-22, 2010
Washington, DC


 
 
 

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