Here to Help Along the Way

Your TEM solution is vital to your business and generating savings with every minute of use. Don’t wait if you encounter a challenge! Reach out to Telesoft Customer Care to resolve issues quickly. Our responsive, friendly, professional team is here to help, whenever you need it.

Contact Telesoft Support

Customers may contact Telesoft Support using the information below. After communicating your issue or questions to our Support team, you will receive a ticket number. We ask that you save this number as a reference for any future interactions on that issue.

• Telesoft Support Portal: Go to http://my.telesoft.com to get 24X7 access to our customer support knowledge base, known issues, product downloads, documentation, Web Ticket support and much more.
• Telesoft Phone Support: Call 1-800-456-6061, and select option 1 from the menu.
   

Standard Service Hours for Customers

• Monday – Friday (excluding holidays), 6:00 AM - 5:00 PM Arizona time. Please note that Arizona does not observe Daylight Savings Time.
• Telesoft also offers extended Software Support services outside of standard business hours. Please contact us for more details.