TEM Asset Management Solutions

Telecom Asset Management Solution

There’s a time and place to take risks in business. Asset management has never been one of them. Yet, 75% of enterprises expose themselves to various risks, such as security and  fraud because of insufficient IT/telecom asset management. According to analysts, only 25% of you have this critical area under control. But why risk it? There’s no excuse when you can lock down the entire process –ordering, provisioning, and physical inventory management – with a single solution.

Streamline Work Order Management

The Telesoft Asset Management Solution optimizes telecom administration by streamlining work order management, centralizing inventory, and speeding vendor procurement. Your team will appreciate the ability to get more done, faster using prebuilt work order templates, electronic vendor procurement, trouble ticketing, and more. The Telesoft Asset Management module plugs into Telesoft's integrated management platform and is offered as a hosted, software licensed, or outsourced solution.

Key Features Key Benefits
  • Work Order Management
  • Trouble Ticketing
  • Cable/Wire Management
  • Real-time Inventory Status
  • Accelerate Work Order Speed
  • Improve Work Order Accuracy
  • Maximize Productivity
  • Optimize Telecom Infrastructure

Take Action to Optimize Telecom Work Orders

 

Asset Management

  1. Automated Telecom Work Orders: Request and assign work orders through a standard web-based interface. Approval-based workflow ensures authorization and speeds work order completion.

  2. Electronic Procurement: Communicate directly with all vendors through a single centralized interface; Assign vendors to orders in real time.

  3. Ongoing Order Management: Prioritize and monitor work order status from start to completion. Assign and distribute work to your technician PDAs.

  4. Trouble Ticket Support: Manage trouble tickets throughout the process. Enable self help through a library of standard questions and answers.

  • Telecom Work Order Management: Automates the entire work order process, from order to completion, through an easy-to-use web-based interface and automated workflow emails.

  • Pre-Built Work Order Templates: Provides pre-built work orders that contain all of the tasks necessary to complete a job, including phases and pre-requisites for each step.

  • Trouble Ticketing Assigns and manages help desk tasks and technicians while standardizing problems and resolutions for improved reporting.

  • Electronic Vendor Procurement: Communicates directly with all vendors through a single centralized interface and assigns vendors to orders in real-time via email.

  • Switch and Router Port Inventory: Automates the management of networked devices, including all voice and data switches while providing a view of available, used, maintenance, assigned and dead ports.

  • Cable/Wire Management: Determines the layout of your network and manages which ports, jacks, and cable pairs are available at all times.

  • Real-Time Inventory: Status Reports on available inventory in real-time.

  • Improve Work Order Speed and Accuracy: Automate work order requests, assignment, and ongoing management. Speed moves, adds, changes, and deletes (MACDs) by communicating directly with all vendors through a single interface.

  • Maximize Productivity: Evenly distribute work order tasks to multiple technicians.

  • Optimize Telecom Infrastructure: Know exactly what you have in your network in order to determine if additions need to be made to the infrastructure.