Mobility Management Solutions
Wireless costs are growing at a rate of 30% or more each year. Just look around right now – wherever you are: office, airport, coffee shop. Find one person who isn’t talking, texting, or tapping away at their mobile phone every few minutes. Chances are you’re paying for it. Big time.
Advances in mobile technology have freed professionals to work beyond physical boundaries, but this newfound freedom is expensive. Analysts agree wireless usage will surpass fixed telecom. However, effective mobility management – for hundreds of devices, contracts, and invoices – presents a unique challenge whose solution brings big savings opportunities (that your competitors may not be leveraging).
Automate the Mobility Management Lifecycle. It’s Simple. You Save.
Telesoft Mobility Management solutions reduce wireless expenses by automating mobile provisioning, invoice management, usage management, mobility reporting, and helpdesk functions. The Telesoft Mobility Management module plugs into Telesoft's integrated management platform and is offered as a hosted, software licensed, or outsourced solution.
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Watch Our Video Overview on Wireless Expense Management |
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Take Action to Save Hard Dollar Costs
- Find out how to save hard dollar costs and more effectively manage your telecom spend.
- Get best practices, tips, and tricks for optimizing Telecom Expense Management.
- Contact us and we’ll send you what you need.
Mobility Management
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Easy Mobile Provisioning: Easily request new or cancel existing devices and service plans, upgrade services, or replace devices from a single interface across all carriers.
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Automated Invoice and Usage Management: Automates the bill payment process from receipt to accounts payable and provides usage tracking and reporting.
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Mobile Rate Plan Optimization: Continually monitors wireless plans and employee consumption patterns to optimize costs and flag opportunities to move employees to the most cost-effective mobile rate plans each month.
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Full Help Desk Support: Specialized mobile help desk representatives provide end-user support from order inquiries to complex technical troubleshooting.
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Built-In Reporting: Report on mobile usage, variances, vendor detail, trending, an more.
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Procurement Portal: Enables managers, coordinators, and end-users to request or cancel new devices and service plans, upgrade services, or replace devices from a single interface across all carriers.
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Mobile Rate Plan Optimization: Manages pooled service plans and provides a three-month view of usage to identify the most cost-effective plans for users.
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Help Desk Support: Features specialized mobile help desk representatives to provide end-user support from order inquiries to complex technical troubleshooting.
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Invoice Management: Automates the bill payment process from receipt to accounts payable - validate billing with contracts and special arrangements for replacement of devices, flag ringtone charges or fees for unapproved application downloads and games.
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Inventory and Usage Management: Provides a complete inventory of devices, phone numbers, spending, usage, trends, user analysis, and call detail.
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Cost Allocation: Chargeback costs to the appropriate individual, department, and cost center, by user-defined spend categories across the whole organization.
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Document Management: Scan invoices and contracts and link scanned items to invoices.
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Contract Tracking: Track and alert users for contract expirations, and track users’ eligibility for no-cost new devices.
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Built-in Reporting: Has built-in reports for call, data, and text usage to give managers greater visibility. Also includes custom reporting and query capabilities.
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HR System Integration: Integrates with HR systems to ensure only active employees get services and terminated users’ devices get reassigned, disconnected, or suspended.
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Reduce Hard Dollar Cost: Eliminate billing errors, recover credits, and eliminate late payments. Monitor authorized devices by user title or role in the organization.
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Get the Lowest Per Minute Rate: Report on pooled plan users to align consumption with contracted minutes. Manage employees’ plans to save money.
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Increase Efficiency: Reduce time spent in operations and administration of wireless expenses. Redeploy staff to higher yield initiatives.
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Improve Compliance to Corporate Policy: Workflow-based procurement portal enables end-users to order wireless devices on their own.
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Reduce Help Desk Burden: Outsource help desk support to redeploy help desk staff to higher yield initiatives.
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Improve Visibility: Centralize management of wireless devices, data and air cards. Reduce employee abuse, fraud and misuse with expense allocation chargeback
