Back in the day, it was easy enough to manage fixed phone lines and related infrastructure, but now with the tsunami of new technology and wireless usage, your job got a whole lot more complicated. Keeping track of Telecom inventory, new service orders and deletions, moves, modifications – it’s enough to make you dizzy. Plus, you’re dealing with a reduced budget. But there’s no sense looking back to simpler, better-funded days. It’s time to find a fresh approach to your increasingly complex Telecom challenges.

Telecom expenses typically represent 25% - 35% of IT costs. But as you know, Telecom inventory is a moving target, so knowing what you have and managing change is harder than ever. You don’t have the staff or centralized info to manage it all manually and provide accurate reporting. This is going to require some attention, not to mention internal processes and better info-flow between IT, finance, and end users.

Make IT Easy: Implement a TEM Solution

No one needs to teach you not to reinvent the wheel. When a proven solution exists, you need time to kick the tires and see if it’s viable for your organization. Telesoft’s Telecom Expense Management (TEM) solution reduces fixed and mobile telecom expenses and complexities by automating the entire TEM lifecycle. It integrates with ERP, automates processes, and simplifies the exchange of information across departments.

Specifically, a Telesoft TEM solution enables you to:

• Implement a single system for recording telecom contracts, service order move, add, change, and disconnect (MACD) activity, bill validation, and detailed expense reporting.
• Automatically validate bills against contracted rates, so there’s no time wasted on manual validation and errors don’t slip by unnoticed.
• Save dramatically on mobile services by enforcing mobile policy, optimizing plan usage, and automating wireless expense management.
• Reduce telecom costs by providing usage management, cost allocation, toll fraud alerts, and E911 reporting.
  
• Improve work order speed and accuracy by automating work order requests, assignment, and ongoing management.

Take Action

• Find out how to save hard dollar costs and more effectively manage your telecom spend.
• Get best practices, tips, and tricks for optimizing Telecom Expense Management.
• Contact us and we’ll send you what you need.