Telesoft provides solutions that manage the entire communications lifecycle including traditional call accounting, MACD Management (move, add, change, disconnect), and full telecom expense management (TEM) from invoice receipt through payment.
The application can be delivered in a Software-as-a-Service (SaaS) arrangement or installed in an on-premise environment behind your firewall. Regardless of the deployment option you choose, the customer focused services provided by Telesoft round out the holistic solution we deliver to you, allowing you to achieve your technology management goals while providing flexibility for the future.
Radically reduce your cost per invoice. Identify invoice errors and recover credits due. Improve your overall ability to view and control expenses.
Justify migrating to unified communications solutions and manage ongoing usage through unique visibility reporting and cost savings metrics
Gather a comprehensive view of telecom services and usage by individual, department, and cost center while optimizing network traffic and utilization.
Interface with internal finance systems for payment information. Or, avoid internal AP delays and late fees with Telesoft’s automated bill payment solutions.
Manage MACD (move, add, change, disconnect) activity within your environment through configurable workflows and ITSM integration.
Allocate charges to users, departments, and cost centers. Generate internal billing documents via our report portal and distribute via email.
With Telesoft, we produced unique reporting to flag improper conference bridge usage, saving more than $6M per year.
Your environment is unique. Your security requirements, IT and other human resources, existing systems, budget, and more – all affect which Telesoft delivery option is right for your organization. We consult with your teams to determine the right choice because your goals are the same as ours. We want your solution to be quickly implemented, adopted, and most effectively used, so that you generate benefits as soon as possible and embrace the solution over the long term.