Your Telecom Connect solution is vital to your business and generating savings with every minute of use. Don’t wait if you encounter a challenge! Reach out to Telesoft Customer Care to resolve issues quickly. Our responsive, friendly, professional team is here to help, whenever you need it.

Contact Telesoft Support

Customers may contact Telesoft Support using the information below. After communicating your issue or questions to our Support team, you will receive a ticket number. We ask that you save this number as a reference for any future interactions on that issue.

Visit the Telesoft Support Portal
You can also call 1-800-456-6061 and select option 1 from the menu to speak to a representative.

Standard Customer Service Hours

Our Customer Service hours are Monday – Friday (excluding holidays) from 6:00 AM – 5:00 PM Arizona time.

*Please note that Arizona does not observe Daylight Savings Time. Telesoft also offers extended Software Support services outside of standard business hours. Please contact us for more details.

EDUCATE TO GET THE RESULTS YOU WANT

You’ve chosen a Telesoft solution because you want to more effectively manage your fixed and mobile telecom management environment. Now, get the results you want – fast. Telesoft’s training programs empower your administrators and end-users to leverage your solution to its fullest. It’s a fact – your users are the key to seeing the savings roll in. Make sure they’re comprehensively trained!

Both at the onset of the project and throughout our partnership, Telesoft’s custom training programs will equip your team with the skills for success. You create the program you need, depending on your goals, choosing from live instructor-led courses with extensive hands-on training workshops, prerecorded lessons, and a variety of Web-based options. For classroom courses, we will gladly welcome you to our Phoenix facility or we can travel to your site.

Have a training or support question?

Visit our Telesoft Support Portal to get 24X7 access to our customer support knowledgebase, known issues, product downloads, training inquiries, documentation, and much more.

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